VersaSRS HelpDesk : versaSRS is an advanced, powerful and feature rich 100% browser based solution.

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Home > Business > Project Management
VersaSRS HelpDesk 3.2.1

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ORDER INFO

Price:	$500
Expires:	50 Call/Ticket Limit

SCREENSHOT

versaSRS is an advanced, powerful and feature rich 100% browser based solution.

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GENERAL INFO

License:	Demo
File Size:	21431 KB
Homepage:	Click Here

STATUS

Added:	06-28-2005
Downloads:	16
Rating:	Not Rated
Votes:	0 Rate Now
Reviews:	0

OTHER PRODUCTS

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS does not look like a traditional Webpage. Instead, it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology.

versaSRS Key Features: Thin Client Technology (100% Web-based); Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Call Logging; Easy Call Re-Assignment to an Individual or SkillGroup; New Call and Due Date Alerts; Call Escalations; Parent / Child Calls; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Queue, Skill Group, User Call Watcher Notifications; Customisable Prioritisation of Calls; Comprehensive Audit Trail and History; Call Templates; Call Scheduler; Event Manager; Customizable System Labelling.

Developed by VersaDev
www.versadev.com
support@versadev.com

SYSTEM INFO

Install Support	Install and Uninstall
OS Support	Windows2000,WinXP,Windows2003
Requirements	MS Win 2000/XP/2003 Server, IIS, .Net 1.1, MS SQL Server 2000 or Free MSDE